Fantom Tag

Schulung - Empathy Awareness in a changing world

3h Focus

  • Live Online Training
On-demand Training
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In this virtual seminar, learn how important empathy is for accepting others and building interpersonal relationships, especially in a changing world. In this live online training, employees and managers will use practical examples to discover the benefits of empathetic listening and understanding and strengthen these skills.

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Wer sollte teilnehmen:


All who wish to reflect and expand their empathic awareness.


To participate in this live online training, you need a headset and a stable internet connection. No special knowledge is required for the content.


Pillars of Leadership and Emotional Intelligence

  • Leading with empathy as a challenge

Communication and empathic relationships

  • Types of communication
  • Empathy - Sympathy - Antipathy
  • The importance of empathy in building relationships

Listening empathically

  • How empathy develops
  • Obstacles to empathic communication


  • Identifying one's own way of listening
  • Shifting perspectives in communication

The empathy triad

  • Three dynamic components of empathy
  • Fostering empathy in six steps


This instructor-led live online training is divided into 3 sequences. In the first sequence, you will be introduced to the topic interactively. Then, in a self-learning phase, you integrate what you have learned into the concrete context of your everyday work. In the third sequence, you will work on further content and discuss and deepen the results of your work in the group, accompanied by the trainer. Following the live online session, additional digital elements are available to support you in implementing what you have learned in your everyday work.

Weitere Informationen

Weitere Informationen

Schulung - Empathy Awareness in a changing world